eBig5

eBig5 is a problem-solving platform designed to connect users with a variety of personal services, such as home repairs, delivery, entertainment, and others.

This project is an all-in-one global modern marketplace that supports multiple languages and currencies.

#marketplace

#services

Location

South Africa

Our role

Web development

Project duration

9 months

Type of work

Time and Materials

Background

The client turned to us with the goal of creating an all-in-one, global marketplace that could initially serve the South African market and had the potential to expand internationally. Due to the platform's extensive requirements and diverse service integrations, determining the exact specifications for the project was challenging, but we handled this.

Our focus was on creating a scalable and user-friendly platform capable of expanding from a local service to a global brand, all while adhering to a client's tight budget and maintaining high quality.

We solved diverse technical hurdles, such as building a payment system to manage multiple currencies and cross-border transactions, and integrating platforms like Stripe and PayPal. Coordinating a distributed team to develop the frontend, backend, and user experience cohesively was also a crucial challenge.

Tech Stack

CSS

HTML

Laravel

PHP

React JS

Hetzner

Figma

RestAPI

Stripe API

TypeScript

Next.js

Paystack

Number of sprints

15

Tasks and challenges

What we had to do

We started with a comprehensive discovery phase that included competitor research and crafting a Lean Canvas model to guide the project. We then developed a design prototype using Figma.

One of the major challenges of this project was integrating payment systems like Stripe, PayPal, and Paystack, as these typically require a significant amount of documentation and an established user base for payout capabilities. Since we were building a worldwide platform from scratch without existing users, this posed a unique obstacle.

Through detailed research and strategic negotiations, we secured early-stage integration agreements with PayStack and PayPal, enabling the platform to support global transactions from the start.

The core functionalities we added included user profiles for service providers and clients, a sophisticated payment system, an admin panel, an escrow service for secure transactions, tools for creating and listing services, multilingual support, and chat features.

Launch an initial project version
Integrate international payment systems (Stripe, Paystack, PayPal)
Incorporate multilingual support
Design a complex admin panel
Add user profiles for service companies and clients
Build notifications and chat features

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Screens

Solution

What was done

The eBig5 project was successfully completed, resulting in a robust and scalable service marketplace designed to connect users with various services. Our comprehensive approach ensured that the platform met the client's vision for a user-friendly and future-proof solution.

A major achievement was integrating complex payment systems. Despite the challenge of launching without an established user base, we secured early-stage agreements with Stripe, PayPal, and Paystack, allowing for multi-currency transactions from day one.

The platform was built using a strong tech stack with PHP (Laravel) for the backend and React.js with Typescript for the frontend, ensuring speed and reliability. Key features like user profiles, a secure escrow system, service creation tools, and multilingual support were successfully implemented.

Communication tools such as notifications and chat, along with an advanced admin panel, were integrated to enhance user engagement and management.

User-friendly and scalable web platform
Robust payment system
Tools for user engagement and platform management

our point of view

Our team’s focus was on creating a platform that was not only powerful and reliable but also adaptable for global growth. One of the major tasks was integrating international payment systems, which required early-stage agreements to overcome limitations. We leveraged innovative strategies and strong collaboration to make it a success.

Dima

CTO at Peiko

Take a closer look

Launched the initial project version

We developed and launched the initial version of the project, laying down the essential structure for a robust, scalable service marketplace. This foundational phase paved the way for further development and set the stage for user growth.

Integrated international payment systems

Our team implemented integration with international payment systems such as Stripe, Paystack, and PayPal, facilitating seamless cross-border transactions and multi-currency payments.

Incorporated multilingual support

Peiko’s specialists added multilingual support to the platform, ensuring it could serve users from different regions and backgrounds.

Designed a complex admin panel

We built a comprehensive and sophisticated admin panel, providing the tools needed for effective platform management. This included features for user oversight, service tracking, and analytics, enabling seamless administration and operational control.

Added user profiles and service categories

Our experts developed user profiles for both service providers and clients to create a tailored user experience. We also crafted a Category Service Board to help users easily browse and access services organized by specific categories.

Created notifications and chat features

We incorporated real-time notifications and chat functionality to foster instant communication between users. This feature significantly boosted user engagement and streamlined interactions.

Implemented a payment escrow service

A payment escrow service was introduced to build trust and ensure secure transactions between users. Holding funds until all conditions are met safeguards against fraud and provides users with confidence.