FAQ

On this page, you can find answers to our most frequently asked questions. If you have any additional questions, please get in touch with us, and we'll promptly provide the information you seek.

01 ABOUT PEIKO

01.1 Who is Peiko?

We started working in 2017 and have built many successful projects since then. Our main specialization is blockchain: nearly 80% of all projects are connected to blockchain and cryptocurrency. The other 20% are more widely connected to fintech, marketplace, SaaS, custom e-commerce, and other projects. We work on both Web and Mobile. We also provide outstaffing services, so if you need to work with our developers, it is also possible

Currently, we have 85+ people in-house and all the specialists needed: UX/UI designers, backend and frontend developers, QA experts, DevOps professionals, project managers, and business analysts

We also have multiple prestigious awards from Clutch, TechBehemoths, DesignRush, and other big tech companies. You can read more about us here.

01.2 What sets Peiko apart from other companies?

We have proven experience in software and blockchain product development, dating back to 2017. We combine technical excellence with a customer-centric approach to ensure our clients receive high-quality, scalable, and innovative products that stand out on the market and help enhance business profit.

This statement is backed by:

a) Our reputation and reviews

At that moment, we have 74 reviews (this number changes quite fast) on Clutch, and all of them are 5-star rated. You can check it yourself. You can trust Clutch because it is the biggest tech-receiving platform with quite a complex receiving system. We don’t control this process.

Also, we are a Top Rated Plus Agency on Upwork with a 100% Job Success Score, which puts us in the 3% of the best performers there.

We also have multiple good reviews on other platforms and encourage you to check them. We value our clients and know how important it is to choose a reliable partner.

b) Our Awards

Awards on Clutch are among the most prestigious; every company wants them. Not this average grey hexagon, which you can often see on some websites. But a golden one, which means that the company is the best in its category. Sometimes, one of the best.

Here is not a full list of our achievements:

  • The Best Blockchain developers (2021, 2022, 2023, 2024)
  • Top 1000 B2B companies (2022, 2023 – actually in Top100 among all, not only development) 2024 rating will be in late December.
  • Clutch Global (Fall, Spring): This is a new award, and we have received all of them for now.
  • Clutch Champions (Fall, Spring)
  • The Best eCommerce Developers (2023, 2024)
  • The Best Fintech Company (2023, 2024)
  • The Best Next.js Developers (React) (2023, 2024)

We also have awards on other platforms, but we will not overwhelm you here. As you can see, the snowball is rolling, and we have become better year after year, so the best moment to start our cooperation is now, while we have a good price combined with top quality.

c) Successfully launched projects

We value our clients the most. Of course, we all need money, but it’s like with the breath: we all need breath to live, but we don’t live to breathe, right? We always focus on the successful launch of the client’s project because then we will have positive reviews and more contracts with others.

01.3 Who are your clients?

As for our clients, Peiko serves a diverse clientele globally, including innovative startups, established enterprises, and organizations seeking cutting-edge software and blockchain technology solutions. We collaborate closely with our clients to deliver tailored, efficient, scalable products that drive their success.

Our general industries include fintech, real estate, retail, e-commerce, travel, healthcare, blockchain, NFT & crypto.

You can check out our portfolio to learn more about our customers and the products we’ve delivered.

01.4 Can you share testimonials or references from your past clients?

Sure. We are glad to receive positive feedback from satisfied customers. You can see many reviews on platforms such as Clutch, GoodFirms, and TopDevelopers.

01.5 Where are you located, and what are your business hours?

Our main offices are located in Ukraine and Estonia. But our employees work worldwide, so regardless of the client’s location, we will set up the communication process in the most convenient way for you.

Peiko has become better every year and continues to grow. The word Antifragile perfectly describes us, as Nassim Taleb, a famous writer, named his book. Anyway, we are very motivated now and ready to share our expertise to make your project succeed.

02 OUR TOP SERVICES

02.1 What development services does Peiko offer?

We specialize in cutting-edge solutions such as Software-as-a-Service, cryptocurrency exchanges, digital wallets, NFT platforms, decentralized finance (DeFi), smart contracts, online marketplaces, web and mobile apps, cross-platform solutions, MVP development, and CRM/ERP systems. We also provide outsourcing and outstaffing services.

02.2 Is Peiko capable of building my app from scratch?

Definitely. We provide custom development services. So, we can create your project from scratch according to your unique requirements and can even help you find a profitable niche.

02.3 Can Peiko assist in enhancing my current app?

Sure. We can help you identify areas for improvement, develop new features, optimize performance, and fix bugs. Let us know what your goals are for your app, and we will be happy to discuss how we can help you achieve them.

03 MODELS OF COOPERATION

03.1 Is it possible to have a dedicated team solely focused on my project?

Yes, we excel at creating dedicated teams specifically for separate projects. Our team will be assembled based on your project’s unique needs. You will have an expert team on your side, including top-level specialists, working exclusively on your vision.

03.2 What if I need to begin a project without a precise scope of work?

Don’t worry, we understand that project requirements can change. Our agile development process allows us to adapt and collaborate with you as your vision for the project takes shape. We can start with a core set of functionalities and iterate based on your feedback, ensuring the final product aligns perfectly with your needs.

03.3 Can I hire your developers through the outstaffing model?

Yes. At Peiko, we offer both outsourcing and outstaffing services. Outstaffing allows you to directly hire and manage Peiko’s experts as part of your extended team. This gives you complete control over the development process while having skilled professionals by your side.

04 DEVELOPMENT PROCESS

04.1 What development methodology do you follow?

We follow the agile development methodology. This model allows moving through a project in small steps called sprints. Sprints are short phases lasting around two weeks. At the conclusion of each sprint, the team and client review and evaluate the sprint outcomes, documenting insights to guide subsequent sprints.

The agile approach allows us to be flexible and adapt to our client’s changing requirements and market tendencies. In case of any modifications, we can improve the project quickly and cost-efficiently.

04.2 What are your main development process stages?

We generally follow a structured development process with key stages:

  • Project initiation & planning: We collaborate with you to define your project goals, target audience, and desired functionalities.
  • Design & prototyping: Our skilled designers create intuitive and engaging user interfaces (UI) and user experiences (UX).
  • Development & testing: Our experienced developers bring your app to life, adhering to the highest coding standards. The quality assurance specialists check your app functions flawlessly.
  • Deployment & maintenance: We launch your app on the appropriate platforms and provide ongoing maintenance and support to ensure optimal performance.
04.3 Should I manage the engineers?

The decision is entirely up to you. We offer two options for your comfort:

  • Peiko-managed teams: We handle the entire project management process, including assigning tasks, conducting performance reviews, and ensuring deadlines are met. This allows you to focus on your core business while we take care of the development process.
  • Outstaffing: If you prefer more direct control, you can hire Peiko’s developers as part of your extended team. You’ll manage their day-to-day tasks and schedules, leveraging their expertise for your project.
04.4 Do you offer any post-launch support?

We assure you of protection against any potential issues arising from our team’s work.

Additionally, upon project completion, we provide clients with various technical support options:

  • Basic support is approximately 20 hours per month.
  • Ad hoc support with a minimum scope of 40-80 hours.
  • Continuous support exceeding 100 hours per month.
04.5 How do you usually communicate with clients?

At Peiko, we prioritize clear and consistent communication throughout your project. We schedule regular meetings to discuss project progress, address any concerns, and ensure we’re aligned on the next steps. You’ll also have a project manager as your primary contact point.

Moreover, we use project management platforms like Jira or Trello to provide real-time updates on tasks, timelines, and deliverables. You’ll have access to a centralized hub for all project-related information.

04.6 What is the reporting process for the work completed?

Our clients always get reports about each sprint completed and have full access to the project management tools at a frequency they decide.

04.7 What if I don't know exactly what product I want to develop?

We understand that having a full vision of the final product can sometimes be challenging. Come to us with your idea, and we will discuss it to help you form a clear picture.

Our team can conduct user research and analyze market trends to inform your product strategy and ensure it caters to a real need. We can also create prototypes to help you visualize your product concept and gather valuable user feedback before diving into full-fledged development.

04.8 Why should I trust you?

Satisfied clients are our primary advocates. We encourage you to review our testimonials on Clutch or GoodFirms to understand the positive experiences others have had working with our team. Moreover, we received recognition and awards from top rating platforms.

We were recognized as the leading team by Clutch, a premier firm in blockchain development by GoodFirms, and featured among the top B2B global leaders. Additionally, Peiko has been listed among the Top 500 Fastest Growing Software Developers by TopDevelopers and identified as one of three standout blockchain companies in the United Kingdom for excellence and positive feedback, according to analysis by TechBehemoths. And this is not the complete list.

05 TECHNICAL SIDE

05.1 What are your primary technical strengths?

This stack helps us to deliver robust, scalable, and innovative solutions across web, mobile, and blockchain technologies.

  • Frontend: Utilizing React, TypeScript, JavaScript, Vue.js, and Next.js for robust web interfaces.
  • Backend: Using Node.js and JavaScript to power scalable server-side applications.
  • Mobile development: Proficiency in React Native and Flutter for versatile mobile solutions.
  • Blockchain development: Expertise in blockchain frameworks such as Ethereum (Solidity), focusing on decentralized applications (dApps), smart contracts, and blockchain integration.
  • Cloud services: Deployment on AWS, Google Cloud Platform, and Azure for scalable infrastructure.
  • Version control: Efficient collaboration with Git for version control.
  • CI/CD: Implementing continuous integration and continuous deployment pipelines, predominantly using CodePipeline and GitLab CI, with flexibility across various CI/CD tools.
  • Monitoring and logging: Ensuring performance visibility with Prometheus, Grafana, AWS CloudWatch, and Elasticsearch.
  • Continuous automated testing: Implementing automated testing frameworks to maintain quality and reliability.
  • Infrastructure as code: Automating infrastructure management with AWS CloudFormation and AWS SDK, ensuring consistency and scalability.
  • Smart contracts: Using Solidity and Rust to create robust and sustainable smart contracts in blockchain.
05.2 How does Peiko maintain project engineering quality?

We specialize in comprehensive manual and automated testing services. Our testing comprises various types: unit tests, integration tests, end-to-end (E2E) tests, and load and security testing.

Our QA process is meticulously integrated into our project lifecycle from inception. Testing begins before development. QA engineers craft test cases and prepare detailed test plans covering both functional and non-functional aspects. They conduct manual and automated tests as required. Upon feature completion by developers, it undergoes rigorous QA testing, and successful completion signifies it as “done.” Before app deployment, regression testing is conducted to ensure comprehensive quality assurance.

05.3 How can I track the results of quality assurance?

After each sprint, we compile a comprehensive test report based on the agreed test scenarios, which is incorporated into the sprint delivery report. This report includes detailed information about the test cases outlined in the test plan.

Our QA engineer conducts manual testing during the development phase. At the end of every sprint, you will receive the sprint delivery report detailing the testing outcomes. Additionally, one of our Project Managers will arrange a meeting with you to review and discuss the sprint results.

05.4 Is your infrastructure and systems safeguarded?

Regarding information security, we have meticulously designed our infrastructure according to the project’s requirements to avoid potential data breaches.

  • All hardware includes antivirus software reporting to a central console.
  • Software firewalls are configured for essential network traffic and services.
  • Hardware is clearly labeled as company property.
  • Regular access list reviews remove unnecessary permissions.
  • As AWS-certified partners, we adhere to best security practices.
  • Quarterly staff training enhances security awareness.
  • We document and protect hardware and software assets.
  • Offsite backups are regularly maintained for critical data.
05.5 What if I already have some part of the project done?

It’s okay. We can work with the already finished part of the project. By the way, we often do this with such requests. We’ll test the existing code, use quality parts, and recommend improvements. But sometimes, changing anything in your project is unnecessary—we can work entirely with the client’s code.

Also, we recommend considering the Time and Material collaboration model in this case.

Under the Time and Material contract, the development process unfolds as follows: We deliver a demo, conduct thorough testing, and provide the client with checklists and sprint reports. Clients review the documentation and offer their feedback, which we incorporate into planning for the subsequent sprint. If change requests occur during the current sprint, they are scheduled for implementation in the following sprint.

06 PROJECT ESTIMATION

06.1 How do you estimate the project duration and its cost?

At the start of our collaboration, we provide a detailed breakdown of estimated costs associated with each project phase. The following factors influence the cost: project scope and its complexity and the development team you need.

Typically, the expense of crafting a thorough MVP solution encompassing backend, frontend, QA, project management, and DevOps begins at $30,000. For simpler initial prototypes, clients typically budget between $10,000 and $12,000. Moreover, we provide independent design services at $2,000 in pricing.

06.2 My project's budget is limited. Would you consider a partnership based on equity?

Unfortunately, no. We receive several such offers per week, but we can’t currently accept this type of cooperation.

06.3 What forms of payment do you accept?

We accept a variety of popular payment methods, including ACH transfers, wire transfers, and credit/debit cards.

06.4 How do you ensure my confidentiality?

We prioritize the security of your project and take all essential measures. Upon your request, we promptly execute a non-disclosure agreement (NDA), ensuring strict confidentiality of your project’s ideas and details.

Throughout our workflow, only our team members who have signed rigorous NDAs can access information about your project.

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